We appreciate your business and understand that our success depends on maintaining our reputation of reliably bringing value to our customers and treating them fairly.
GetABack™ back supports for chairs and car seats are designed and manufactured to provide the greatest flexibility in customization of any back support on the market. We are confident that you will be able to configure your GetABack™ to achieve the support your back needs for years to come.
If for any reason you are dissatisfied, please contact our customer service for help in remedying any problem you may have. Most people have to make a few adjustments after their initial configuration in order to find their best fit. But you should certainly expect to be able to tell that the back support is working for you well within thirty days of receiving it. If you are not happy with the product for any reason, our customer service will issue you a return authorization to return the undamaged unit within thirty days for a full refund.